Altrr Software Services Limited ("We", "Us", "tryThat.ai", "Company", “Service Provider” or "Our", which shall mean and include its affiliates, successors, and assigns) value Your ("User", “Subscriber”, "You" or "Your", which shall mean and include, where the context so requires, its legal heirs and representatives) privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
Information We Collect
Personal Information
"Personal information" (PI) - means any information relating to an identified or identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person and any other information that is so categorized by applicable laws.
The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways which you provide to us voluntarily:
- Register for an account on the Website and technology applications.
- Fill out a contact form or request information
- Sign up for newsletters or updates
- Apply for a lease or inquire about a property
- Communicate with us via email, phone, or other channels
- Personal information may include your name, email address, password, country, city, contact number, and company/organization that you are associated with when you sign up for alerts on the Website;
- Information that one would usually include in a resume, including name, contact details including e-mail address and mobile number, work experience, educational qualifications, data relating to your current and past remuneration or salary, a copy of your resume, etc., when you register on the Platform;
- Information about the services that you use and how you use them, including log information and location information, when you are a user of the services through the Platform;
- We may collect your Personal Information such as name, age, contact details, preferences, etc., through surveys and forms, when you choose to participate in these surveys;
- When you communicate with tryThat.ai or use the Platform to communicate with other Users (such as partners), we collect information about your communication and any information you choose to provide;
- When you visit the Platform, we use cookies to automatically collect, store, and use technical information about your system and interaction with our Platform and the services used after accessing the Platform;
- If you choose to access services offered by any of our affiliates, we will share your data with the affiliate in accordance with this policy. When you access the webpage/link or services of our affiliates through the Platform, you will also be governed by the terms and privacy policy of such affiliates. You are advised to read the terms and privacy policy of the affiliates to understand the manner in which the affiliates handle and process your personal data, including sharing your data with tryThat.ai.
- When you use a device to access the Platform, tryThat.ai may collect technical or other related information from the device as well as the device location;
- To the extent permitted by law, tryThat.ai may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations;
- If you choose to sign in with your social media account to access the Platform, or otherwise connect your social media account with the services of the Platform, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface.
- Any other information that may be required for effectively providing the Services provided by Us to You.
Non-Personal Information
We may also collect non-personal information about you automatically when you interact with the Website, such as:
- Your IP address
- Browser type and version
- Operating system
- Pages you visit on the Website
- Time and date of your visit
- Referring website addresses
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.
Analytics and Device Fingerprinting
We use analytics tools to understand how users interact with our platform and to improve our services. Our analytics implementation includes the following:
Usage Analytics
We track user interactions including page views, feature usage, search queries, and navigation patterns. This data helps us understand user behavior and improve our platform. We use Google Tag Manager to manage our analytics tracking.
Device Fingerprinting
We use lightweight device fingerprinting to maintain analytics continuity across browsing sessions, including private or incognito mode. This involves collecting non-invasive device characteristics to generate a device identifier.
The device characteristics we collect include:
- Screen resolution and color depth
- Timezone and language preferences
- Operating system (Windows, macOS, iOS, Android, Linux)
- Browser type (Chrome, Safari, Firefox, Edge)
- Device type (mobile, tablet, desktop)
- Number of CPU cores
- Touch screen capability
We do NOT collect:
- Unique device identifiers (IMEI, serial numbers)
- Installed applications or browser extensions
- Browsing history outside our platform
- Personal files or documents
- Precise geolocation data
- Canvas or advanced fingerprinting techniques
The device fingerprint:
- Persists across browsing sessions (including incognito mode)
- Is used only for aggregate analytics and session continuity
- Does NOT personally identify you
- Is NOT shared with third parties for advertising purposes
- Is NOT used to track you across different websites
Third-Party Analytics Services
We use Google Tag Manager and Google Analytics to collect and analyze usage data. These services may set cookies and collect information as described in their respective privacy policies. You can learn more about Google's privacy practices at https://policies.google.com/privacy.
Opting Out of Analytics
You can opt-out of analytics tracking through the following methods:
- Enable 'Do Not Track' in your browser settings
- Use privacy-focused browser extensions (uBlock Origin, Privacy Badger)
- Use privacy-focused browsers (Brave, Firefox with Enhanced Tracking Protection)
- Contact us at [email protected] to request analytics opt-out
Data Retention
Device fingerprints and analytics data are retained for 90 days for operational purposes. Aggregate analytics reports (anonymized) may be retained indefinitely for business intelligence. You can request deletion of your analytics data by contacting us at [email protected].
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain the Website
- To improve, personalize, and expand the Website
- To understand and analyze how you use the Website
- To develop new products, services, features, and functionality
- To communicate with you, including for customer service, support, and updates
- To process your transactions and manage your lease inquiries
- To send you newsletters, marketing, and promotional materials
- To detect and prevent fraud and ensure the security of the Website
- Protecting our Users and providing you with customer support;
- To the extent required for identity verification, government sanctions screening, and due diligence checks.
- Establishing, exercising, or defending legal rights in connection with legal proceedings.
Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention and Deletion
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When you request deletion of your account or personal information:
- We perform a soft delete and archive your user account and associated data.
- Your archived data is retained for a period of 90 days to comply with legal obligations, resolve disputes, and enforce our agreements.
- After 90 days, we obfuscate your personal information, ensuring that your personally identifiable information (PII) is no longer visible or recoverable in our systems.
This data retention and deletion process ensures that we balance our operational needs, legal requirements, and your privacy rights while maintaining the security and integrity of our systems.
Your Privacy Rights
Depending on your location, You may have certain rights regarding your personal information, including:
- The right to access, update, or delete the information we have on You
- The right to rectification if that information is inaccurate or incomplete
- The right to object to our processing of Your personal information
- The right to request that we restrict the processing of your personal information
- The right to data portability
To exercise any of these rights, please contact us on [email protected].
Third-Party Websites
Our Website may contain links to third-party websites. We have no control over, and are not responsible for, the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]
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